Quality Improvement in the supply-chain.
A structured quality program based on ISO 9000 methodology to improve and optimize product quality, predictability and reliability of the internationally operating supplier, including their internal processes and automation.
Launch After Sales Service Centre
Transition from a manufacturing site into an international oriented 'After-Sales' service centre for electrical consumer tools.
International ERP implementation
The integrated approach to achieve a standard ERP solution for operational business processes within and between different international locations led to a 'lean' organization, with more efficiency.
Business processes with standard ERP application
To facilitate the continuously change and optimization of the various internal business processes a transition is achieved of a 'tailor-made' automation solution towards a standard ‘ready-made’ solution. This created greater flexibility and efficiency, making the return of investment less then 1 year. This strategic choice was as solid foundation for further growth by the organization.
'Managed Services' provides flexibility and efficiency
Outsourcing of the entire management of Back-Office and business automation workstations (i.e. managed services) provides not only flexibility, but mainly efficiency and cost reduction. The quality of service is ensured by means of Service Level Agreements. Long-term partnership makes such outsourcing contracts possible.
